1. Introduction
At DISTANTMOUNTAINWHISPERS (“we”, “our”, “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Statement outlines how we collect, use, disclose, and safeguard your information when you interact with us—whether through our website, email, phone, or in person.
2. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Full name, address, phone number, email address
- Project Information: Property location, design preferences, budget, and project goals
- Business Information: For commercial clients or partners, company name, job title, etc.
- Website Usage Data: IP address, browser type, device information, pages visited, and cookies (if applicable)
- Payment Information: Only when necessary for billing, and processed securely through trusted third-party providers
3. How We Collect Your Information
We collect personal information through the following means:
- Contact forms submitted via our website
- Email communication
- Phone or in-person consultations
- Contracts or service agreements
- Online analytics tools (e.g., cookies, if applicable)
4. How We Use Your Information
We use your personal information for the following purposes:
- To communicate with you regarding inquiries, projects, and services
- To plan, design, and manage construction projects
- To generate quotes, contracts, and invoices
- To comply with legal and regulatory obligations
- To improve our services and website experience
- For marketing purposes (only with your consent)
5. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties only when necessary, such as:
- Contractors, architects, and consultants involved in your project
- Legal or regulatory bodies, if required by law
- Service providers who assist with invoicing, email communication, or IT support
All third parties are required to handle your data in accordance with applicable privacy laws and only for the purposes specified.
6. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure hosting and data storage
- Access controls and encryption where applicable
- Regular monitoring and updates of our systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access and review the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent to data processing (where applicable)
- Object to or restrict processing of your personal data
- Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us at [email protected].
8. Cookies and Website Tracking (If applicable)
Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve our services. You may control cookie preferences through your browser settings.
9. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, contractual, and accounting requirements.
10. Third-Party Links
Our website or communication may contain links to external sites not operated by us. We are not responsible for the privacy practices of such third parties. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such data, we will take steps to delete it promptly.
12. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on our website with an updated effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Statement or your personal data, please contact us:
📧 Email: [email protected]